All UK Postage is free and sent by Royal Mail.
Any items for delivery outside of the UK are charged at a rate of £5 per order and sent by Royal Mail International Signed For™ Airmail Delivery.
Please allow 7 – 10 working days for standard UK orders, 10 – 15 working days for orders within the rest of Europe and 15 – 20 working days for orders dispatched to the rest of the world. Please note that wherever possible we will endeavour to deliver all items in a shorter timescale.
You will receive an automated email once your items have been dispatched. All personalised pieces are individually prepared, if there is any reason for a longer dispatch time you will be contacted immediately.
We will deliver the products ordered by you to the address which you give for delivery when you make your order. If any of the details you have given us in your delivery address are incorrect we are not liable for the delivery of these items.
You may specify a delivery address which is different from your billing address if you would like us to deliver the products directly to the recipient of your gift. In this instance we will ensure that no billing information is included with the gift. Instead there is an option in the checkout process for you to add your own free gift message to go with the order if you require.
All orders are beautifully presented in a gift bag or box.
Personally Presented will wrap your individual gifts in purple tissue paper and pack in a silver organza presentation bag. All of our gift sets are presented in a stunning silver gift box. If requested we will enclose a customised gift card with your own special message free of charge.